Privacy Policy

Lottos Down Under (ABN: 70081373123) is committed to protecting your privacy and personal information. This Privacy Policy complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and explains how we handle your personal information.

We are a licensed gaming (License No: 691940289) regulated by the Office of Liquor and Gaming Regulation (OLGR) in Queensland, Australia.

Personal Information

When you register with us, we collect:

• Name, date of birth, and contact details
• Address and identification documents
• Payment and banking information
• Gaming preferences and transaction history

Technical Information

We automatically collect:

• IP address and device information
• Browser type and operating system
• Website usage patterns and preferences
• Location data (where permitted)

We use your personal information for:

• Service Provision: Account management, game participation, and customer support
• Legal Compliance: Identity verification, age verification, and regulatory reporting
• Security: Fraud prevention, account security, and platform integrity
• Communication: Service updates, promotional offers (with consent), and support
• Improvement: Platform enhancement and user experience optimization

We may share your information with:

Regulatory Authorities

We share information with OLGR and other regulatory bodies as required by law for compliance and reporting purposes.

Service Providers

Trusted third-party providers who assist with:

• Payment processing and banking services
• Identity verification and fraud prevention
• Technical infrastructure and security
• Customer support and communication

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

We implement comprehensive security measures to protect your information:

Technical Safeguards

• SSL encryption for all data transmission
• Secure data storage with encryption at rest
• Regular security audits and penetration testing
• Multi-factor authentication systems

Operational Safeguards

• Access controls and staff training
• Regular security policy updates
• Incident response procedures
• Vendor security assessments

Under Australian privacy law, you have the right to:

• Access: Request copies of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Portability: Receive your data in a structured format
• Complaint: Lodge complaints about privacy breaches
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact our Privacy Officer at privacy@lottosdownunder.com

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze website usage and performance
• Provide personalized content and advertisements
• Ensure platform security and prevent fraud

You can control cookie settings through your browser, but some features may not function properly if cookies are disabled.

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Prevent fraud and maintain security

Regulatory requirements may require us to retain certain information for up to 7 years after account closure.

Your information is primarily stored and processed in Australia. If we transfer information overseas, we ensure appropriate safeguards are in place to protect your privacy in accordance with Australian privacy laws.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. Continued use of our services after changes constitutes acceptance of the updated policy.