Find answers to common questions or get in touch with our support team. We're here to help you have the best experience possible.
1800 LOTTOS (1800 568 867)
24/7 Available
support@lottosdownunder.com
Response within 24 hours
Click the 'Register Now' button and fill out the registration form with your personal details. You must be 18 or older and provide valid identification.
Account verification typically takes 24-48 hours. You'll receive an email confirmation once your account is verified and ready to use.
We accept major credit cards, debit cards, and bank transfers. All transactions are processed securely through encrypted payment gateways.
Winnings are processed instantly for verified accounts. Funds are typically available in your account within minutes of winning.
Yes, we use bank-level SSL encryption and comply with Australian privacy laws. Your information is stored securely and never shared without consent.
Yes, we offer comprehensive responsible gaming tools including deposit limits, session time limits, and self-exclusion options.
Registration, verification, and account management
Deposits, withdrawals, and payment issues
Website issues and technical problems
Account security and privacy concerns
24/7 Available
Monday - Friday: 8:00 AM - 8:00 PM AEST
Weekend: 9:00 AM - 6:00 PM AEST
Monday - Sunday: 9:00 AM - 11:00 PM AEST
For gambling-related concerns or crisis support: