Your Wellbeing Matters

Responsible Gaming

At Lottos Down Under, we believe gaming should be fun, entertaining, and within your means. We're committed to promoting responsible gaming and providing tools to help you stay in control.

Our Commitment

Lottos Down Under is committed to providing a safe and responsible gaming environment. We understand that for most people, gaming is an enjoyable form of entertainment. However, we also recognize that some individuals may develop gambling problems.

As a licensed in Queensland (License No: 691940289), we adhere to strict responsible gaming standards and provide comprehensive tools and resources to help our customers maintain control over their gaming activities.

Self-Management Tools

Deposit Limits

Set daily, weekly, or monthly limits on how much you can deposit into your account.

  • Limits take effect immediately when decreased
  • Increases require a 24-hour cooling-off period
  • Can be adjusted or removed at any time

Session Time Limits

Control how long you spend gaming in a single session.

  • Set reminders for session duration
  • Automatic logout after specified time
  • Customizable break reminders

Self-Exclusion Options

Take a break from gaming for a specified period or permanently.

  • 24-hour cooling-off period
  • 1, 3, 6, or 12-month exclusions
  • Permanent self-exclusion available
  • Cannot be reversed during the exclusion period

Reality Checks

Regular pop-up reminders showing how long you've been playing and how much you've spent.

Warning Signs

It's important to recognize the warning signs of problem gambling. Consider seeking help if you experience any of the following:

  • Spending more money than you can afford
  • Chasing losses with bigger bets
  • Lying about gambling activities
  • Neglecting work, family, or social activities
  • Feeling anxious or depressed about gambling
  • Borrowing money to gamble
  • Unable to stop or control gambling
  • Gambling to escape problems or feelings
Healthy Gaming Tips

Do:

  • Set a budget before you start
  • Take regular breaks
  • View gambling as entertainment
  • Keep track of time and money spent

Don't:

  • Gamble when upset or depressed
  • Chase your losses
  • Borrow money to gamble
  • Use gambling as a way to make money
Get Help Now

National Gambling Helpline

1800 858 858

24/7 free and confidential

Online Counselling

Support Organizations

Lifeline Australia

13 11 14

Crisis support and suicide prevention

Beyond Blue

1300 22 4636

Mental health support

Gambler's Help

1800 156 789

Queensland-specific support

Account Tools